Risks, Cancellations and Insurance
Retreat participants assume complete and full responsibility for, and hereby release Oneworld Retreats, PT. Zen Jiwa Raga, Kumara Sakti, the owner/s, the employees or anyone involved in supplying any services during the length of the proposed travel.
Oneworld Retreats, PT. Zen Jiwa Raga, Kumara Sakti shall not be responsible for any injuries, losses or damages in connection with accommodations, other facilities at the resort, ground transportation, diseases, local laws, climatic conditions, Acts of God, delays, changes or cancellation of travel due to weather conditions, accidents or health related problems while residing at Oneworld Retreats – Kumara and while in-transit to (e.g., an accident on the way to a tour), during, and after a tour, unless such injuries, losses or damages are due to the negligence or willful misconduct of Oneworld Retreats, PT. Zen Jiwa Raga, Kumara Sakti. It is the travelers’ responsibility to obtain appropriate insurance coverage against these risks.
If travel plans are delayed or cancelled for any reason there will be no refunds issued by Oneworld Retreats except as stated herein.
We specifically recommend that foreigners entering Indonesia do so with a valid Passport expiring more than six months following the departure date from Indonesia. Indonesia has a very strict policy on this and will refuse entry if this condition is not met.
Oneworld Retreats is not responsible for expenses incurred in preparation for any cancelled trips by a guest such as airline tickets or for costs incurred due to travel delays, flight cancellation or illness.
Cancellation by Oneworld Retreats
Oneworld Retreats will do its utmost to maintain its standard of never cancelling a retreat, but if for some unforeseen reason Oneworld Retreats were to ever cancel a retreat, guests are welcome to move retreat dates or their payment would be refunded in full.
Deposit to secure your place on this special retreat: AU$1000 – 90% refundable up to 90 days prior the retreat. More information about the payment on the disclaimer form when you make your reservation.
Depending on when you cancel, cancellation fees apply. Fees are determined by the following schedule:
Exceptions to our policy cannot be made for any reason. We do not offer credit for arriving late or leaving early. There are no partial refunds for any services not used while the retreat is going.
Payment of your deposit indicates your agreement to the cancellation policy.